CANCELLATION OF TRAINS – AUTOMATIC REFUND OF CONFIRMED / RAC E – TICKETS – Western Railway
With a view to reduce the hassles involved in refund of confirmed/ RAC e tickets on account of cancellation of trains, Railways have introduced the concept of automatic refund of confirmed/RAC e-tickets on cancellation of trains similar to in case of waitlisted e-tickets. Therefore, the passenger shall not be required for cancellation/ filling of TDR for refund of e-ticket, in case of cancellation of trains.
However, PRS counter ticket shall continue to be refunded across the reservation counter as per the existing provisions.