FAQ for Pensioners Regarding Digital Life Certificate (DLC)
Frequently asked questions for Pensioners regarding Jeevan Pramaan / Digital Life Certificate (DLC)
What is Jeevan Pramaan/Digital Life Certificate (DLC) ?
Jeevan Pramaan is a biometric enabled Aadhaar-based Digital Life Certificate for pensioners. Jeevan Pramaan i.e DLC is generated for individual pensioner using his/her Aadhaar number and Biometrics.
How is this different from traditional Life Certificate issued by Govt Officers/ Agencies?
For JeevanPramaan (DLC) the pensioner is not required to present himself/ herself personally before the Pension Disbursing Officer. DLC does not have to be submitted physically to the Pension Disbursing Agency ( Bank/Post Office etc ) as it is available to them digitally and. is automatically processed by the Pension Disbursing Agency. Also each DLC has a unique id called the Pramaan-Id.
Is the Pramaan ID / Jeevan Pramaan i.e DLC valid for life ?
The Pramaan ID/Jeevan Pramaan is not valid for life. The validity period of the certificate is as per rules specified by the Pension Sanctioning Authority. Once the validity period is over a new JeevanPramaan Certificate i.e a new Pramaan Id needs to be obtained.
Who is eligible for Jeevan Pramaan i.e Digital Life Certificate ?
A pensioner whose Pension Sanctioning Authority (PSA) is onboarded on to JeevanPramaan is eligible for Jeevan Pramaan. List of onboarded PSA, can be found under ‘Circulars’ tab on the https://jeevanpramaan.gov.in portal.
From where can I obtain a JeevanPramaan i.e Digital Life Certificate
You can obtain a DLC from
1. various Citizen Service Centre (CSC ) located across India
2. office of Pension Disbursing Agencies (PDA) such as Post Office, Banks, Treasury etc
3. It can also be generated from home/any location on a Windows PC/Laptop( ver 7 & above) or Android Mobile ( KitKat & above ), for more details click here
What is required, if I want to generate DLC on my PC/Laptop/Mobile
1. A STQC certified Biometric Device is required.
2. ‘RD Service’ of the Biometric Device being used should be installed on the PC/Laptop/mobile.
3. The ‘JeevanPramaan Application’ has to be installed on your PC/mobile. It can be downloaded from the ‘Download’ tab from https://jeevanpramaan.gov.in portal.
4. An Internet Connection is required.
How can I find a Citizen Service Centre (CSC) ?
You can search nearest CSC by clicking on ‘Locate a Centre’ on https://jeevanpramaan.gov.in portal or alternately you can send SMS to 7738299899. The SMS body must start with keyword “JPL” and after space write your pin-code. e.g. JPL 110003 and send it to 7738299899.
What information is required to be provided by a pensioner to generate the Jeevan Pramaan?
The Pensioner has to provide Aadhaar Number, Name, Mobile Number and self declared Pension Related Information like PPO Number, Pension Account number, Bank details, Name of Pension Sanctioning Authority, Pension Disbursing Authority, etc. The pensioner has to also provide his/her biometrics either Iris or Fingerprint. Note : Incorrect information may lead to rejection of the DLC by the authorities.
What is the procedure for generating a JeevanPramaan from a CSC/office of PDA
1. Pensioner visits a CSC or office of PDA
2. He/She provides the required information to the operator. The operator feeds/enters this information into the system i.e JeevanPramaan Application
3.The pensioner has to then provide his/her biometrics by placing his/her finger on the finger print scanner or eye in front of the Iris scanner.
4. On successful aadhaar based biometric authentication, JeevanPramaan is generated with a unique id called Pramaan Id.
5. An acknowledgement message quoting the Pramaan Id is sent as an SMS to the mobile number provided by the pensioner.
Note – The JeevanPramaan/DLC thus generated is subject to approval of the Pension Sanctioning/Disbursing Authority as provided by the pensioner.
Do I have to submit the Jeevan Pramaan i.e DLC to my bank/post office etc?
No, You do not have to submit the DLC to the bank/post office/pension disbursing agency. The DLC is automatically available to them electronically.
Can I get my Digital Life Certificate i.e JeevanPramaan downloaded online, after it is generated?
Yes, once your praman-id is generated, you can download the Digital Life Certificate by following the link https://jeevanpramaan.gov.in/ppouser/login.
How can I know the status of my Digital Life Certificate, whether it has been accepted/rejected ?
You need to download the DLC from the https://jeevanpramaan.gov.in portal to know the status.
I have received SMS on my mobile that my JeevaanPramaan is rejected, what should I do?
Contact your Pension Disbursing Agency. JeevanPramaan is rejected in case wrong particulars are provided by pensioner while generating the DLC. It is recommended that a new JeevanPramaan i.e Pramaan-ID be generated by providing all correct information and biometrics.
Is Electronic Jeevan Pramaan i.e DLC a must for the pensioner?
JeevanPramaan i.e DLC is an add on facility to the already existing ways of submission of Life Certificate.
What is the procedure for getting Aadhaar Number?
Contact nearest Aadhaar Enrolment Centre in your city for getting a Aadhaar Number. You can find permanent Aadhaar Enrolment Centres from UIDAI website https://appointments.uidai.gov.in
Is this certificate valid?
Yes, Digital Life Certificate is a valid certificate and recognized under the IT Act. The system benefits the pensioner from having to go before the Pension disbursing Authority to prove that he/she is alive.
READ ALSO:
- Holding of Pension Adalats on 18-09-2018 July 30, 2018Read more…
- Retirement Benefits for CG Employees July 30, 2018Read more…
- Not Possible to Revert Back to Old Pension Scheme July 30, 2018Read more…
- Reasons for removing Pension Scheme from April 2003 July 30, 2018Read more…
- Change of address of Punjab National Bank, CPPC – PCDA Circular C-190 July 30, 2018Read more…
- Representations regarding revision of pension of Pre-96 & Pre-2006 Pensioners- PCDA Circular C-189 July 30, 2018Read more…
- Restoration of pension to Defence Service Personnel – MoD Order dated 20-6-2018 June 22, 2018Read more…
- Minutes of the 30th SCOVA meeting on 23-03-2018 June 21, 2018Read more…
- 7th Pay Commission Minimum Wage and Fitment Formula – National Joint Council of Action (NJCA) on 3.7.2018 June 19, 2018Read more…
- Revision of pension as per 7th CPC to Retired KVS Employees June 15, 2018Read more…
- Grant-in-Aid for the financial year 2018-19 to various identified Pensioners June 13, 2018Read more…
- Guidelines for settlement of Medical claims of pensioners and others June 10, 2018Read more…
- PCDA Circular No. 599 : 7th CPC – Revision of Disability / War Injury Pension for Pre 01.01.2006 Deference Forces Pensioners June 8, 2018Read more…
- Date up to which enhanced family pension payable-CPAO Order 28-05-2018 June 3, 2018Read more…
- Calculation of Commutation of Pension 2018 June 3, 2018Read more…
- Fixing of Minimum of Revised pension of Pre-2006 Pensioners – RSCWS May 28, 2018Read more…
- Entitlement of Hospital Wards for Railway Medical beneficiaries May 28, 2018Read more…
- E-Pension Payment Order: New Step in the Right Direction May 28, 2018Read more…
- FAQ on Pension Policy (Central Civil Services) – Updated New Rules May 23, 2018Read more…
- Recovery of Excess Payment Made to Pensioners – CPAO Orders May 23, 2018Read more…
- Non-acceptance of Nomination Form for Life Time Arrear (LTA) – CPAO Orders May 23, 2018Read more…
- Non-issue of Pension slip by banks May 23, 2018Read more…
- BMS discusses Insurance and Pension related issues with Dr Jitendra Singh May 17, 2018Read more…
- Prescription of Timelines under CGHS for settlement of Medical claims of Pensioner CGHS beneficiaries May 17, 2018Read more…
- Deficiency in providing of services by banks to sick pensioners/family Pensioner–CPAO Order May 5, 2018Read more…
- Grant of Additional Pension to the Pensioners April 25, 2018Read more…
- Payment of arrears accruing in respect of deceased pensioners/family pensioners to the nominee/legal heir April 25, 2018Read more…
- Equal Basic Pension Under 7th Central Pay Commission April 16, 2018Read more…
- Defence Civilian Pensioners: Procedure for Revision of Pension April 13, 2018Read more…
- Pension Rates under Contributory Provident Fund (CPF) pensioners April 11, 2018Read more…
- Grant of Minimum Guaranteed Pension under NPS April 8, 2018Read more…
- SCRAPPING OF NEW PENSION SCHEME April 3, 2018Read more…
- BHAVISHYA – Online Pension Sanction and Payment Tracking System April 3, 2018Read more…
- Simplification of Pension Procedure – Submission of Life Certificate March 23, 2018Read more…
- 7th CPC Pension Revision Status -CPAO Order on 22nd Jan, 2018 February 26, 2018Read more…
- Revision of provisional pension sanctioned under Rule 69 of the CCS (Pension) Rules February 12, 2018Read more…
- Many Cases Resolved at the Second ‘Pension Adalat’ February 9, 2018Read more…
- DoPPW to Organise Next Pension Adalat on 9.2.2018 February 7, 2018Read more…
- Form No. 16 for Pensioners : Issue Certificate of Tax Deducted in Form 16 to the Pensioners January 13, 2018Read more…
- FAQ on Payment of Pension to Government Pensioners (Updated 22.12.2017) January 13, 2018Read more…
- Financial planning for the amounts received at retirement – Pre-Retirement Counseling January 13, 2018Read more…
- Disability pension and compensation to ex servicemen and cadets January 2, 2018Read more…
- Year End review 2017-Ministry of Personnel, Public Grievances and Pensions December 22, 2017Read more…
- New Complaint and Grievance Portal Launched for Central Government Pensioners December 22, 2017Read more…
- Pension Settlement of Retired Employees-RAJYA SABHA December 19, 2017Read more…
- Income Tax Exemption 5 lakhs to Pensioners – Clarification December 9, 2017Read more…
- Railway Officer’s Specimen signature available with Banks December 4, 2017Read more…
- Revision of Pension of Pre-2016 Central Civil Pensioners – MoD Orders dt. 22.11.2017 November 25, 2017Read more…
- Pension Call Centre – New Toll Free Number November 23, 2017Read more…
- Pre-2016 Civilian Pension – PPO Issued update till 20.11.2017 November 23, 2017Read more…
- 7th CPC-Revision of pension of pre-2016 retired medical officers September 14, 2017Read more…
- Submission of e-Revision Authorities through the e-Revision utility by the PAOs August 21, 2017Read more…
- Fixed Medical Allowance (FMA) to the Railway Pensioners and Family Pensioners August 18, 2017Read more…
- Revision of Pre-2016 Pension and Family Pensioners : No need to submit any application form for processing the revision of pension to Head of Office/PAOs August 8, 2017Read more…
- Eligibility of divorced daughters for grant of family pension August 4, 2017Read more…
- Simplification of Pension Procedure – Copy of PPO at the time of Retirement August 4, 2017Read more…
- 55.51 lakh Pensioners as on 31.03.2016 August 3, 2017Read more…
- Grant of Fixed Medical Allowance (FMA) to the CG Pensioners residing in areas not covered under CGHS July 20, 2017Read more…
- Enhanced DA after Retirement on 30th June and 31st December to be considered for Retirement Benefits July 3, 2017Read more…
- MoD Instruction on revision of Pension of Pre-2016 Pensioners/Family Pensioners – MoD Order on 30-06-2017 July 1, 2017Read more…
- Cabinet Approval on 7th CPC Allowances Paid to Pensioners June 29, 2017Read more…
- Restoration of Full Pension of Absorbee Pensioners June 26, 2017Read more…
- What are the expectations of Pensioners – PCDA listed 15 points June 24, 2017Read more…
- Guidelines for Pensioners: Non-Resident Indian (NRI) Pensioners June 22, 2017Read more…
- Guidelines for Pensioners: Arrear of Pension June 22, 2017Read more…
- Guidelines for Pensioners: Missing Pensioner June 22, 2017Read more…
- Guidelines for Pensioners: Submission of Periodic Certificates June 22, 2017Read more…
- Guidelines for Pensioners: Receipt of Two Pensions June 22, 2017Read more…
- Guidelines for Pensioners: Court Attachment June 22, 2017Read more…
- Guidelines for Pensioners: Payment of pension through Authorised Banks June 22, 2017Read more…
- Guidelines for Pensioners: Changes in the family after discharge from service June 22, 2017Read more…
- Guidelines for Pensioners: Post-retirement Conviction/Imprisonment June 22, 2017Read more…
- Guidelines for Pensioners: Annual Identification June 22, 2017Read more…
- Guidelines for Pensioners: Loss of PPO June 22, 2017Read more…
- Guidelines for Pensioners: Nomination for Life Time Arrears June 22, 2017Read more…
- Guidelines for Pensioners: Commutation of Pension June 22, 2017Read more…
- Guidelines for Pensioners: Restoration of Commuted Pension June 22, 2017Read more…
- Guidelines for Pensioners: Transfer of Pension Account June 22, 2017Read more…
- Guidelines for Pensioners: Physically Handicapped/Mentally Retarded Children June 22, 2017Read more…
- Guidelines for Pensioners: Verification of PPO June 22, 2017Read more…
- Guidelines for Pensioners : Submission of Claims June 22, 2017Read more…
- Revision of Pension of Pre 2016 Pensioners – CPAO Orders June 16, 2017Read more…
- Retiring Employees Can Check their PPO Status online June 16, 2017Read more…
- No issue DR orders for pensioners who retired from Central Autonomous bodies – DoPPW June 14, 2017Read more…
- 7th CPC Pension and Arrears : Banks are directed to ensure adequate infrastructure & manpower for pension processing – CPAO Orders June 6, 2017Read more…
- Non implementation of 7th CPC for Pensioners of Autonomous bodies: Reply from Department of Commerce June 6, 2017Read more…
- Pensioners donate fund for martyrs June 5, 2017Read more…
- BPS expressing its gratitude to Govt. of India for the decision on revision of Pension based on the ‘Notional Pay’ June 1, 2017Read more…
- REIMBURSEMENT OF MEDICAL CLAIMS TO PENSIONERS UNDER CS (MA) RULES, 1944 AS DIRECTED BY VARIOUS CATS/COURTS – REG. May 29, 2017Read more…
- 7th CPC Ready Reckoner Pension Tables from 4th CPC to 7th CPC May 28, 2017Read more…
- Beneficial method of pension fixation may prioritize to Pre-2016 Pensioners – CPAO Circular May 27, 2017Read more…
- Few Examples of Revised Pension Tables as per DOPPW orders Dated 12-5-2017 May 26, 2017Read more…
- Example-5: Revised Pension of S 29 5th CPC Pensioners wef 1-1-2016 as per DOP orders Dated 12-5-2017 May 26, 2017Read more…
- Example-4: Revised Pension of S 29 4th CPC Pensioners wef 1-1-2016 as per DOP orders Dated 12-5-2017 May 26, 2017Read more…
- Example-3: Revised Pension S-19 of 5th CPC Pensioners wef 1-1-2016 as per DOP orders Dated 12-5-2017 May 26, 2017Read more…
- Example-2: Revised Pension S-19 of 4th CPC Pensioners wef 1-1-2016 as per DOP orders Dated 12-5-2017 May 26, 2017Read more…
- Example-1: Revised Pension of S-13 5th CPC Pensioner as per DOPPW orders Dated 12-5-2017 May 26, 2017Read more…
- Impact of order dated 12-5-2017 – Pensioners Issues May 24, 2017Read more…
- Procedural actions for revision of pension of pre-1.1.2016 retirees – Ministry of Finance May 24, 2017Read more…
- MODEL TABLE FOR PENSION RE-FIXATION TO PRE-2006 PENSIONERS IN PB-1 AND PB-2 May 22, 2017Read more…