CSD AFD Online Shopping Website
Purchase of Against Firm Demand Items Through Canteen Stores Department
PLEASE NOTE: THE IMAGES IN THE PORTAL ARE NOT ACTUAL. BENEFICIARIES MAY VISIT RESPECTIVE OEMS WEBSITE OR DEALERS SHOWROOM TO KNOW/SEE THE ACTUAL PRODUCT AND IMAGE. IF AN ITEM / INDEX IS NOT VISIBILE IN THE PORTAL MEANS THAT THE SELLING RATE IS NOT SUBMITTED BY OEM DUE TO CHANGES IN MODEL/PRICE/PRODUCTION ISSUE ETC. SUCH ITEMS WILL BE AVAILABLE FOR SALE AS AND WHEN RATES ARE RECEIVED & UPDATED IN PORTAL. FOR ALL REFUND CASES, CSD BENEFICIARY HAVE TO SUBMIT AN APPLICATION TO NOMINATED URC ALONG WITH BANK & ACCOUNT DETAILS FOR PROCESSING REFUND BY URC & CONCERNED CSD DEPOTS. PLEASE SEE CONTACT US TO GET DETAILS OF EMAIL IDS TO APPROACH CONCERNED OFFICES. PLEASE SEE “FAQ, ELIGIBILITY CRITERIA AND HOW TO MAKE PAYMENT” MENUS IN THE PORTAL BEFORE PLACING ANY DEMAND:: –
URGENT INFORMATION TO ALL BENEFICIARIES: RATES AS RECEIVED FROM OEM ARE UPDATED IN PORTAL AND ITEMS ARE AVAILABLE FOR SALE. IF AN ITEM/INDEX IS NOT VISIBILE IN THE PORTAL MEANS THAT THE SELLING RATE IS NOT SUBMITTED BY OEM DUE TO CHANGES IN MODEL / PRICE / PRODUCTION ISSUE ETC. SUCH ITEMS WILL BE AVAILABLE FOR SALE AS AND WHEN RATES ARE RECEIVED & UPDATED IN PORTAL. W.e.f 15th May 2021 Only for loan cases, the loan amount sanctioned by Bank can be made by direct bank transfer into bank account of CSD HO and balance amount if any have to be deposited through AFD Portal Payment Gateway only.
Helpdesk Numbers –
- Kindly contact SCPL on helpdesk number 0120-4699923 to resolve all issues related to USER registration, USER ADMIN APPROVAL & LOGIN.
- Kindly call CSD Head Office Helpline Numbers 022-35104185, 022-35104186 (during office hours) and message with details on WhatsApp Number +91-9321601308 for issues related to ITEMS, RATES & DEALERS published in the portal.
- For all other queries related to policy issues please call Helpline number of CSD 011-26181892.
- CSD AFD Online portal has been soft launched for doing trials and Beta testing. Please send your valuable feedback using the menu link after login.
- Beneficiaries are requested to make online payment on the portal through net banking and avoid physical visit to the Bank during Covid Period
Correction in Dealer / Price Data
- Please contact CSD Helpdesk Contact Number – 022-79669455 Helpdesk Email Id – firstname.lastname@example.org if you are not able to find dealer / depot / URC in the dropdown or price is not showing correctly on the portal
- Depots and URCs can use Feedback link under Menu for reporting any issues which they may face while entering manual orders
How to Register on afd.csdindia.gov.in to buy products from AFD-CSD
- Users are advised to register on the website (https://afd.csdindia.gov.in) first to buy products from AFD-CSD. It is mandatory procedure. You may follow the registration manual for step by step pictorial guide on “new user registration”. [Click Here to Read More]
[sc_fs_multi_faq headline-0=”h2″ question-0=”All Military Personnel Entitled To Purchase Two Wheelers?” answer-0=”Yes, Ministry of Defence offers Two wheelers to every category of the Armed Forces from CSD Canteen. However, a Two wheeler can only be purchased every 3 years.” image-0=”” headline-1=”h2″ question-1=”How Often Can I Buy a New Television / Refrigerator / Washing Machine / Air Conditioner Etc at CSD Depots?” answer-1=”All CSD eligible customer can purchase these items once in a three years.” image-1=”” count=”2″ html=”true” css_class=””]